Star Ratings

Did you know that each aged care home receives an Overall Star Rating and a rating against 4 sub-categories including:

  • Residents’ Experience – based on survey feedback from at least 10% of residents about their experiences at their aged care home.
  • Compliance – based on regulatory decisions by the Aged Care Quality and Safety Commission.
  • Staffing – based on the average care time residents receive from registered nurses, enrolled nurses, personal care workers and assistants in nursing.
  • Quality Measures – based on quality of care for pressure injuries, restrictive practices, unplanned weight loss, falls and major injury, and medication management.

Leigh Place has consistently maintained our overall four star rating (with less than 1% of facilities achieving an overall five star rating nationwide), and we particularly celebrate our five star rating for compliance – (with the Commission visiting Leigh Place in 2023 and giving us an accreditation period of 3 years, with no compliance issues).

Leigh Place is a verified provider of specialised services for Culturally and Linguistically Diverse, and Lesbian, Gay, Bisexual, Transgender and Intersex people, under the National Specialisation Verification Framework.

To find out more, please reach out via phone, email or through the website.